The flagship store marks a homecoming of sorts — although the brand is popular among urban joggers and weekend walkers, the launch is a return to Arc’teryx’s mountain roots. The space is more than a store — it is also designed as a gathering and training spot for the local alpine community, athletes and ambassadors.
“It’s the brand experience coming to life,” says Tammy Primeau, one of Arc’teryx’s community managers. “It’s really through our events and programming that we will invite people into the store to connect with our team, our ambassadors, our product and the brand.”
The walls are lined with photographs of local athletes using the gear for its intended purposes (climbing, hiking, and trail running). In the middle of the store, a three-dimensional topographic map showcases trails close to Banff and Canmore, which staff can use to help clients plan outdoor activities.
Staff have all received AST1 (Avalanche Skills Training), so they can recommend specific gear for trails and vice versa. “We really want to equip the community with the knowledge to get outdoors, to get out safely,” says Primeau. “Especially those first-timers who want to get out, but don’t have the community and the appetite or just maybe don’t have the support.”