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Meaningful travel is all about the moments, and Montreal’s Moment Factory crafts them better than anyone.
Many people may not have heard of Moment Factory, but they’ve probably experienced one of the company’s digital installations across Canada, France, Japan, Singapore, China, Australia, the U.S. and beyond. Moment Factory has lit up major airports, UNESCO World Heritage Sites, national parks, global landmarks, sporting events and A-list concerts, including Barcelona’s Sagrada Familia, Tokyo’s Shinjuku Station, the touring Messi Experience, Universal Studios, Singapore’s Changi Airport, Las Vegas resorts, and concerts for Celine Dion, Ed Sheeran and Billie Eilish. It’s a staggering global portfolio, but what caught my attention was a moment with my kids in a dark forest outside of Whistler, B.C.
It was our first Lumina Enchanted Night Walk, an outdoor experience that immerses visitors in a natural environment animated with lights, sounds, special effects, and captivating storytelling. Following an LED-lit trail, our movements triggered trees to talk, the crash of a waterfall, a Golden Spruce to sparkle, and the silhouette of a miner to sing to his grandchild. The 1.5-kilometre pathway led us deeper into a mysterious tale of fallen stardust, but more importantly, it created a true moment of awe for both parents and kids. My young son wanted to revisit the “talking twees” for years, and on a recent visit to Whistler, we returned to Vallea Lumina to recapture the stardust.
Despite its international success, Moment Factory has modest roots in Montreal’s late-1990s rave scene. “Montreal has such a rich creative community and culture. Very festive, very innovative. The influence of the city is massive,” explains Moment Factory co-founder Dominic Audet.
Audet and co-founder Sakchin Bessette were party producers and pioneers of moving visuals, producing and splicing VHS clips to project onto bedsheets and venue walls. Live editing visuals at dance parties was an art form in its infancy, swept along by a digital explosion of innovation and technology. Together, the pair formalized an art studio to develop cutting-edge digital display technology, all the while remaining grounded in human connection.
“I thought ‘I’m going to be a starving artist, but at least I’m going to love what I do,’” says Audet. “It was about transporting everyone, helping them to forget their everyday problems and just celebrate life.”
It took a few years, but the breakthroughs came: Madonna’s Super Bowl halftime show, an award-winning installation at LAX Airport and the launch of the company’s branded Lumina Night Walk Series in 2014. Their first installation, at the Parc de la Gorge de Coaticook, Que., drove a 1800 per cent increase in tourism traffic to the region.
“When we look at a Lumina project, we design mainly for the locals. If the locals love it and it feels authentic, tourism will flow,” explains Audet. Drawing on regional stories, each Lumina becomes part of a region’s cultural identity, especially in destinations beyond major cities and away from competing evening attractions.
Visiting Wendake’s Onhwa’ Lumina outside of Quebec City, my kids and I strolled the 1.2-kilometre trail, learning the tales and history of the Huron-Wendat Nation while feeling the beat of their drums in our bones. Beyond the dazzling light displays, the experience reveals the foundation story of Turtle Island and the nation’s circular understanding of the world. We got goosebumps when the shadows of warriors emerged against a traditional fortified palisade. It’s the kind of world-class attraction you expect at Disneyland or Las Vegas, not the dense boreal woods of Quebec.
Sharing the stories and legends of Indigenous and local communities is both gratifying and humbling for Audet and his team of 500 talented employees. Beyond tourism, Moment Factory develops installations for corporate clients including Microsoft, Disney, Sony, FIFA and Universal. Dominic takes special pride in Moment Factory Originals, ventures that repurpose different environments or add a second life to an existing site.
Unlike the passive experience of watching a film, guests are fully immersed and interact with each display, while light and sound designers, musicians, writers, software engineers, and installation teams collaborate to fulfill a strong creative vision. Moment Factory develops proprietary technology and has an in-house research and development department that pushes the boundaries of display and artificial intelligence.
“We don’t use virtual people, we use actual people,” says Audet, emphasizing the human talent behind every project. For a Canadian company at the crossroads of technology, tourism and entertainment, homegrown, in-house-trained talent makes all the difference.
Having lit up Barcelona’s Sagrada Familia, Ottawa’s Parliament Hill,, the Montreal’s Jacques Cartier Bridge, and New York’s Madison Square Garden, I ask Audet what’s on the company’s bucket list.
“Our polestar is to create mixed-use, permanent installations that people can visit more often and experience for longer, to create a triangle of community, economic and environmental development,” he says. Urban or rural locations that are underutilized or abandoned can be revitalized as interactive spaces for both the community and visitors. “We have a strong power of manifestation,” says Audet, who has lately focused on building the dream in Japan.
Moment Factory operates out of a 40,000-square-foot warehouse in Montreal, which serves as its creative and technological hub. The company also has a permanent space in the city through a dazzling projection-mapping project, AURA — an evening show that has been running since 2017 and has since expanded to Paris, San Francisco and Quebec City. Each evening, AURA invites visitors into a spiritual experience inside Montreal’s Notre-Dame Basilica, regardless of one’s relationship with religion.
As for the outdoor experiences, Audet explains how nighttime entertainment can be a fantastic economic driver for communities. Moment Factory’s internal and commissioned research has shown that engaging multiple senses creates core, meaningful memories.
Under the stars or in the snow, Lumina night-walks invite repeated visits, and they’re modestly priced, too. Each trail leads from one magical installation to the next, inviting “wows!” and “whoas!” It’s a unique combination of technology, storytelling, creativity, and Canadian can-do that sparks hugs, smiles, shoulder-rides, and hand-holding. According to Moment Factory, it’s also inspired dozens of marriage proposals. Factories are usually associated with widgets and products, but this one connects land and culture, striving to create moments that make eyes light up in wonder. Moments that matter, born in Montreal, and shared around the world.
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